Privacy Policy

This policy explains what information StudioIPTV collects when you use our website and service, how we use it, and the rights you have over it. By using our service you agree to the practices described here.

Information we collect

• Contact details — your name, email address and phone number when you contact us or place an order.
• Order information — the plan you purchased, the date of purchase and your subscription status.
• Technical data — anonymous usage statistics such as pages visited and approximate region, used only to improve the website.

How we use your information

• To activate, deliver and support your subscription.
• To respond to your enquiries and provide technical assistance.
• To send renewal reminders and important service notices.
• To detect and prevent fraud or abuse of our service.

Payment information

We do not store your card details. All payments are handled by third-party payment providers who process your information under their own privacy policies and security standards.

Sharing your information

We do not sell, rent or trade your personal information. We share data only with the service providers needed to run our business — such as payment processors and hosting providers — and only to the extent required to deliver our service, or where we are legally obliged to do so.

Data retention

We keep your information for as long as your subscription is active and for a reasonable period afterwards to meet legal and accounting obligations. You may request deletion at any time.

Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising or cross-site tracking cookies.

Your rights

Under UK GDPR you have the right to access, correct, export or delete the personal data we hold about you, and to object to or restrict its processing. To exercise any of these rights, email us at support@studioiptv.online.

Contact

Questions about this policy can be sent to support@studioiptv.online or by post to 203A Sussex Gardens, Tyburnia, London W2 2RL.